Privacy Policy

We may collect the following types of information:

• Contact Information: Name, email address, phone number
• Usage Data: IP address, browser type, pages visited, time spent on pages
• Communications: Messages submitted through our contact forms
• Event Preferences: Feedback and preferences submitted through surveys
• Transaction Data: Information related to ticket purchases or sponsorship inquiries

We use collected information to:

• Respond to inquiries and provide requested services
• Send event announcements, presale codes, and marketing communications (with consent)
• Improve our website and event planning based on feedback
• Process sponsorship and partnership inquiries
• Comply with legal obligations
• Protect the security and integrity of our services

If you opt in to SMS communications, you agree to receive recurring automated marketing text messages from OYD Live at the mobile number provided.

Message Frequency: Approximately 4–8 messages per month, though frequency may vary based on upcoming events.

Opt-Out: Reply STOP to cancel at any time. Reply HELP for assistance.

Message & Data Rates: Standard message and data rates may apply.

Record Retention: SMS consent records and related communications are retained for a minimum of 4 years to comply with TCPA and A2P 10DLC requirements.

SMS opt-in information is never shared with third parties for their own marketing purposes.

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with email delivery, CRM, analytics, or event operations, bound by appropriate data agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We use cookies and similar tracking technologies to analyze website traffic, remember preferences, and improve user experience. You may disable cookies through your browser settings, though some features of our website may not function properly without them.

We may use third-party analytics tools such as Google Analytics to understand how visitors interact with our website.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. SMS consent records are retained for a minimum of 4 years. You may request deletion of your data at any time (see Section 7).

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Data portability where technically feasible

To exercise these rights, contact us at marketing@oydlive.com.

Our website may contain links to third-party websites, including ticketing platforms and social media. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top of this page and, where appropriate, by email or prominent notice on our website. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy:

For Terms of Use, see our Terms of Use page.